// Project Deep Dive

Quillive

AI Knowledge Base & Real-Time Chatbot Platform

Quillive visual display snapshot
// Venture Background

Product Architecture

Quillive is an enterprise-grade B2B AI chatbot platform designed to automate customer support, capture leads, and provide instant answers using your company's unique knowledge base.

Dashboard & Workspace Features:
  • Inbox & Live Agent Chat: Manage conversations, filter by status, and seamlessly toggle AI handoff.
  • AI Knowledge Base Management: Train AI automatically by crawling websites or adding custom FAQs.
  • Chatbot Widget Customizer: Customize colors, logos, greetings, and system prompts with live preview.
  • Analytics & Reporting: Track leads and view chat trends over time with interactive graphs.
  • Leads CRM & Integrations: Manage leads and connect CRM webhooks to export data automatically.
  • Team & Workspace Management: Invite agents and manage multiple independent chatbot projects.
Widget & AI Capabilities:
  • Lead Capture Gate (Onboarding): Require name, email, and phone before chatting to maximize conversions.
  • AI-Powered Streaming Responses: Real-time RAG responses streamed directly to your website visitors.
  • Real-Time Human Chat Support: Instant live agent handoff with typing indicators and read receipts.
  • Rich Text & Markdown Support: Render clickable links, bold text, and beautiful formats in chat bubbles.
  • Smart Session Memory: Remember users so they can resume their chat even after refreshing.
  • Dynamic UI Customization: Dynamically adapts to the specific branding configuration from your dashboard.

Capabilities Applied

AI ChatbotSaaS PlatformCustomer Support Automation
// Partner with QuillNext

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